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The Essentials of Managing Conflict

The Essentials of Managing Conflict

The Essentials of Managing Conflict course will provide foundational knowledge about managing and resolving conflict in your personal and professional life. It will define conflict, explore the types and causes of conflict, examine the stages of a conflict, consider various conflict styles, and differentiate between various conflict resolution techniques. Full Description

  • Guaranteed Credit Transfer to Wilmington University
  • 1 semester credit at Wilmington University
  • Wilmington University Equivalency: Free Elective

Category: Elective

Take this 1-Credit College Course FREE!*
* For real. No strings attached. This college course is 100% free and is worth 1 semester credit.

Benefits


Guaranteed to transfer to Wilmington University.

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Description

The Essentials of Managing Conflict

Course Description
The Essentials of Managing Conflict course will provide foundational knowledge about managing and resolving conflict in your personal and professional life. It will define conflict, explore the types and causes of conflict, examine the stages of a conflict, consider various conflict styles, and differentiate between various conflict resolution techniques.

Assessments & Grading
This is a pass/fail course. You must complete 3 Challenge assessments (these are like quizzes) and 1 Milestone assessment (this is like a test) with an overall score of 70% or better.

Learning Outcomes

At the end of the course, you'll be able to:

  • Understand the key components of conflict
  • Recognize examples of the various types of conflict in context
  • Identify the stages of conflict in context
  • Define the five conflict styles
  • Apply the five conflict styles in context
  • Understand how culture can impact conflict
  • Recognize key aspects of the various conflict resolution processes
  • Differentiate between the various conflict resolution processes in context

Sophia's Many Ways™
This course provides you access to Sophia's Many Ways™ learning model. This model provides you with various instructional styles for each learning objective. With this unique model, you can find a method that appeals to your individual learning preference.

Reviews

Rating
3670 Student Reviews
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by Brandi C. on May 24, 2020
This course was really easy and yet very informative. I was able to download the reading material and complete it in a matter of hours. Which made it even better for me, with my very busy schedule!
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by Philip J. R. on May 24, 2020
A quick and interesting course. Easier than expected, but that's not necessarily a bad thing.
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by Bayron A. on May 23, 2020
Great course! It taught me a lot of valuable points.
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by Scotland B. on May 23, 2020
Some of the course materials shared the same information as other sections which made retention difficult. Recommend you have the material proof-read.
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by Nicole T. on May 23, 2020
Very straight forward. Also, very similar information to the 'Conflict Resolution' course offered on this site.
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by Gillian C. on May 23, 2020
Great course, very in-depth and helpful! 10/10 I'd highly recommend!
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by Chasity C. on May 22, 2020
Loved this course so much information gained
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by Lynda C. on May 22, 2020
Great class. It made things make more sense in terms of the types of conflict and how to resolve them.

FAQ

  • Q: What does "Try it for Free" mean?

    A: The Free Trial allows you to access the course of your choice, or multiple courses. It gives you access to the first unit ("Challenge 1") in the course. This will let you meet the course instructors, sample the instructional content, and answer a set of assessment questions in the Challenge. You can also read the Student Guide and watch an Orientation Video to learn more about the course format, requirements, and resources.

    Any work you complete in the Free Trial is saved, so if you decide to register, you do not need to repeat it. Of course, we also let you reset it and start over if you wish.

  • Q: Does Sophia accept third-party payment for tuition, such as financial aid or military benefits?

    A: Sophia courses are not eligible for most third party payment methods. Course tuition is paid by the student, using a credit or debit card. Tuition is due at the time of course registration. Sophia offers a payment plan option for course tuition.

  • Q: When do the courses start and how long do I have to complete a course?

    A: You choose your own course start date and have 60 days from your chosen start date to complete each course. Sophia courses are self-paced, so many students complete a course in less than 60 days.

  • Q: Where do I get the textbooks for my course?

    A: You do not need any textbooks for Sophia courses. All material is taught by video and text-based tutorials that are in the courseroom, and are included in the course tuition.

  • Q: How am I graded in the course?

    A: Sophia courses are graded on a pass/fail basis, with 70% overall required to pass the course. Your score is based upon points earned in the formative assessments ("Challenges"), summative assessments ("Milestones"), and if applicable, the authentic assessments ("Touchstones"). Currently, our Foundations of English Composition, English Composition I, and Public Speaking courses contain Touchstones.

  • Q: How do I know which courses I should take?

    A: Consult with your academic adviser at your university to determine specifically which Sophia courses could fit into your program. You can download the course syllabus directly from our site to share with your school advisor.

  • Q: Are the tests proctored?

    A: Sophia courses utilize keyboard biometrics as an alternative to proctoring. No webcam is needed for a Sophia course.

  • Q: I'm taking a course where I have to submit Touchstones. How long does it take for my Touchstone to be graded once it's submitted?

    A: We provide our faculty graders with up to 7 business days to grade a Touchstone. The actual time may vary based on volume and grader capacity.